Guest rating
538 provider reviews
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Discover Shangri-la Surabaya
Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.
Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.
Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.
Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!
Property amenities
Facilities reported by the property.
- Fitness facilities
- Free WiFi
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Garden
- Lift / Elevator
All amenities (99)
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Valet parking
- Outdoor pool
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Toilet with grab rails
- Kid-friendly buffet
- Pool bar
- Kids' club
- Emergency cord in bathroom
- Nightclub/DJ
- Shuttle service (free)
- Water slide
- Hot spring bath
- Sun loungers or beach chairs
- Picnic area
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shallow end
- Kids' pool
- Fitness/spa locker rooms
- Tennis equipment
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Movie nights
Some services may incur extra charges or be subject to availability.
Your destination: Surabaya
Jl. Mayjend Sungkono 120
Indonesia
View on mapExplore more propertiesGuest rating
Based on 538 reviews supplied by the provider.
Before your stay
Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Booking Shangri-la Surabaya: what to check
Plan your stay at Shangri-la Surabaya, Surabaya: review the location, compare rooms returned for your dates and check the terms before booking.
Check rates for my dates- Destination
- Surabaya
- Property address
- Jl. Mayjend Sungkono 120
- Catalog category
- 5 stars
Make time for the pool
The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.
If you arrive by car
The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.
Wellness facilities
Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.
Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.
Questions about booking Shangri-la Surabaya
Where is Shangri-la Surabaya?
The catalog lists the address as Jl. Mayjend Sungkono 120, Surabaya, Indonesia. Use the full property name when arranging your arrival.
How much does it cost to book Shangri-la Surabaya?
The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.
Can I cancel my booking at Shangri-la Surabaya?
It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.
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