Guest rating
4,604 provider reviews
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Discover Shangri-La Kuala Lumpur
Convenient Location and Stunning Views
Located in the heart of Kuala Lumpur, Shangri-La Hotel offers easy access to iconic landmarks with breathtaking city views from the guestrooms.
Luxurious Accommodation and Fine Dining
Experience stylishly decorated guestrooms with modern amenities and indulge in a culinary journey at the six in-house restaurants offering a variety of cuisines.
Relaxation and Wellness Facilities
Unwind in the outdoor swimming pool, fitness centre, hot tub, sauna, or steam room. Guests can also enjoy massage services or access the exclusive Horizon Club Lounge for added luxury.
To book your stay at Shangri-La Hotel Kuala Lumpur and enjoy a memorable experience in the city, reserve now!
Property amenities
Facilities reported by the property.
- Fitness facilities
- Free WiFi
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Garden
- Lift / Elevator
All amenities (94)
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Valet parking
- Non-smoking throughout
- Private parking
- Outdoor pool
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Parking garage
- Minimarket on site
- Concierge service
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Kid-friendly buffet
- Plunge pool
- Shuttle service (free)
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Personal trainer
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
Some services may incur extra charges or be subject to availability.
Your destination: Kuala Lumpur
11 Jalan Sultan Ismail
Malaysia
View on mapExplore more propertiesGuest rating
Based on 4,604 reviews supplied by the provider.
Before your stay
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Complimentary shuttle service from the main lobby to Bukit Bintang, Pavilion Kuala Lumpur, and KLCC shopping areas, generally operating on a limited schedule from Friday to Tuesday. Advance booking is required. The schedule is subject to change, so confirming with the hotel concierge on the day of travel is recommended. A deposit may be required at the property.
Booking Shangri-La Kuala Lumpur: what to check
Plan your stay at Shangri-La Kuala Lumpur, Kuala Lumpur: review the location, compare rooms returned for your dates and check the terms before booking.
Check rates for my dates- Destination
- Kuala Lumpur
- Property address
- 11 Jalan Sultan Ismail
- Catalog category
- 5 stars
Make time for the pool
The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.
If you arrive by car
The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.
Wellness facilities
Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.
Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.
Questions about booking Shangri-La Kuala Lumpur
Where is Shangri-La Kuala Lumpur?
The catalog lists the address as 11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia. Use the full property name when arranging your arrival.
How much does it cost to book Shangri-La Kuala Lumpur?
The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.
Can I cancel my booking at Shangri-La Kuala Lumpur?
It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.
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