Proactivitis Stays

SERENADA

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

Calle 38 Norte · Playa del Carmen, Mexico

Television in common areas

Front desk (limited hours)

Express check-in

Free wired internet

Golfing on site

Playground on site

Your next stay

Discover SERENADA

Rooftop Pool and Garden Oasis

Enjoy a relaxing day at SERENADA's rooftop pool overlooking the city, or unwind in the tranquil garden setting.

Family-Friendly Amenities

With a children's playground and indoor play area, families will find plenty of entertainment options during their stay.

Convenient Location and Modern Comfort

Centrally located, each unit at SERENADA offers modern amenities including a fully equipped kitchen, flat-screen TV with streaming services, and a private bathroom with a hot tub.

Experience the perfect blend of comfort and convenience at SERENADA. Book your stay now to enjoy a memorable vacation in Playa del Carmen.

Property amenities

Facilities reported by the property.

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Playground on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access

All amenities (64)

Clubhouse
Exercise/lap pool
Japanese garden
Swimming nearby
Bicycle-friendly property
Rooftop garden
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Concierge service
Infinity pool
Outdoor furniture
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Pub crawls

Some services may incur extra charges or be subject to availability.

Your destination: Playa del Carmen

Calle 38 Norte

Mexico

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Before your stay

This property will not accommodate hen, stag or similar parties. A deposit may be required at the property.

Choose your stay with confidence

Booking SERENADA: what to check

Plan your stay at SERENADA, Playa del Carmen: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Playa del Carmen
Property address: Calle 38 Norte
Check when searching: Family rooms and occupancy

A room that fits your whole group

Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking SERENADA

Where is SERENADA?

The catalog lists the address as Calle 38 Norte, Playa del Carmen, Mexico. Use the full property name when arranging your arrival.

How much does it cost to book SERENADA?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at SERENADA?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.