Proactivitis Stays

Na Balam Hotel

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

Calle Zazil Ha No. 118 Playa Norte · Isla Mujeres, Mexico

Guest rating

648 provider reviews

8.4/10

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Free WiFi

Free Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

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Compare rooms, meals and cancellation. Total price before payment.

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Your next stay

Discover Na Balam Hotel

Tropical Oasis on Isla Mujeres Surrounded by lush gardens on Isla Mujeres, just minutes from Cancun, Na Balam offers a serene escape on one of the Caribbean's finest beaches.

Relaxation and Wellness Guests can unwind in the outdoor pool, sway in hammocks under palm trees, and rejuvenate with yoga classes and massages, immersing themselves in tranquility and self-care.

Culinary Delights and Sunset Views Indulge in Mayan and vegetarian cuisine at Zazil Ha restaurant, followed by drinks and Mexican snacks at the Palapa Bar while admiring the breathtaking sunset over the ocean.

Experience paradise at Na Balam, where luxury meets nature.

Property amenities

Facilities reported by the property.

Free WiFi
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Garden
Fishing
Airport shuttle
Safety deposit box
Bar

All amenities (57)

Tour desk
Diving
Snorkelling
Non-smoking throughout
Outdoor pool
Daily housekeeping
Accessible parking
Street parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Mobile app for room service

Some services may incur extra charges or be subject to availability.

Your destination: Isla Mujeres

Calle Zazil Ha No. 118 Playa Norte

Mexico

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8.4/10

Guest rating

Based on 648 reviews supplied by the provider.

Before your stay

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A deposit may be required at the property.

Choose your stay with confidence

Booking Na Balam Hotel: what to check

Plan your stay at Na Balam Hotel, Isla Mujeres: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Isla Mujeres
Property address: Calle Zazil Ha No. 118 Playa Norte
Catalog category: 4 stars
Check when searching: Family rooms and occupancy

A room that fits your whole group

Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.

Make time for the pool

The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.

If you arrive by car

The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Na Balam Hotel

Where is Na Balam Hotel?

The catalog lists the address as Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico. Use the full property name when arranging your arrival.

How much does it cost to book Na Balam Hotel?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at Na Balam Hotel?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.