Proactivitis Stays

Metro Port City Hotel

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

108 Kathiresan Street, Colombo- 13, Colombo, 01300 · Colombo, Sri Lanka

Guest rating

35 provider reviews

6/10

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Breakfast available (surcharge)

Safe-deposit box at front desk

Express check-out

Smoke-free property

Tours/ticket assistance

Wheelchair accessible parking

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Discover Metro Port City Hotel

Convenient Amenities

Enjoy complimentary wireless internet access and concierge services during your stay.

Delicious Breakfast Options

Start your day with a local cuisine breakfast available daily for a fee.

Premium Services

Benefit from express check-out, dry cleaning/laundry services, and a 24-hour front desk. Additionally, take advantage of the roundtrip airport shuttle and free self-parking.

Stay in one of the 26 guestrooms with modern amenities and comfortable accommodations. Explore nearby attractions like Pettah Market and Dutch Hospital Shopping Precinct. Perfectly located in Colombo, Metro Port City Hotel offers convenience and comfort for your stay. Book now for an unforgettable experience!

Property amenities

Facilities reported by the property.

Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Airport transportation - pickup (surcharge)
Wheelchair-accessible van parking
Free WiFi
24-hour front desk
Luggage storage

All amenities (14)

Express check-in/check-out
Concierge service

Some services may incur extra charges or be subject to availability.

Your destination: Colombo

108 Kathiresan Street, Colombo- 13, Colombo, 01300

Sri Lanka

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6/10

Guest rating

Based on 35 reviews supplied by the provider.

Guest experiences

Reviews supplied by Nuitee, kept in the language received. These reviews were not collected by Proactivitis.

HiroyukiJul 17, 2025

What they liked

部屋にタオル、トイレットペーパー、コップ、石鹸、ハンガーが備えられていなかった。近くの寺院でお祭りでもやっているのか、深夜でもスピーカーから声が響いた。

Source: Nuitee

974mahatJul 1, 2025

Disappointing Stay – Not Worth the Price

What they liked

I stayed at this hotel in Colombo for 3 days after finding it online with seemingly good reviews, but my actual experience was quite the opposite. Check-In Experience: Check-in was handled manually, including handwritten registration and paper bills, which felt outdated but manageable. Room & Noise Issues: Once I entered the room, it was just okay. Unfortunately, there was ongoing construction work on the upper floors—constant drilling and breaking sounds that gave us headaches. I requested a room change to avoid the noise, and although they initially said the new room would cost extra, they later offered it at the same rate. Still, the noise continued until 5 PM every day, which made it impossible to relax. Cleanliness & Facilities: The room had an unpleasant smell, and the corridor wasn’t any better. The bathroom was in poor condition with stained tiles and general dirt. Basic amenities were missing—no toilet paper, no bottled water, and only one towel provided in a double room. For the rate charged, this is unacceptable. Service & Management: While the staff seemed to be working, there was no sign of proper management. The property appears to be privately run with minimal oversight. It seemed they mostly rely on regular guests who don’t mind the lack of quality. During our stay, someone knocked on our door and randomly asked when we would check out—without knowing our room number or name. This felt unprofessional and intrusive. Staff on the floor often engaged in loud conversations, creating even more noise and disturbance for guests. Unfair Charges: The hotel charges Rs. 6,500 for a 24-hour stay starting from check-in time. On the final day, I requested an extra 7 hours to wait for my next destination and was shocked to be charged Rs. 5,500. How does 7 hours cost almost the same as 24? It felt like they were just focused on extracting money rather than providing service. Overall Verdict: This stay was disappointing from start to finish. Poor hygiene, noise, lack of basic facilities, and money-minded service made it an unpleasant experience. I won’t be returning and wouldn’t recommend this property to anyone.

Source: tripadvisor · Nuitee

PedroJan 12, 2025

What they liked

The people were all very friendly and the room was good and quite clean. The kitchen on the 1st floor, however, was pretty gross and could use with some attention. Nice that they have parking, although it is quite limited. There’s a couple of working lifts and a nice view from the 7th floor. Very close to Pettah Market and only about a 20 minute walk to the Dutch hospital.

Source: Nuitee

SaraNov 27, 2023

Good Location/Underwhelming Room

What they liked

Positives are that it's in a great central location near the Red Mosque and restaurants and a great price. The staff was really friendly and helpful as well and helped me arrange airport transportation. Negatives are that the internet didn't work the day I was there, the room A/C was set to 32 degrees and I couldn't adjust it, and the room and hotel itself seemed a little run down and creepy. I didn't mind too much since I was there for just a night before my flight home, though. Would recommend for short stays because of the price and location.

Source: Nuitee

valerieApr 27, 2023

What they liked

Seriously, other bad reviews are exagerated. People expect to have a palace for 20$?? The room was perfectly find for this kind of budget hotel. Staff was very kind and helpfull. Neighbourhood can be creepy on sundays and at night but ok during the day. Bed was confortable. I had a view on the city and the lotus tower on the 6th floor.

Source: Nuitee

SomasundaramSep 5, 2019

What they liked

It was really bad experience for us. We changed 3 rooms in that hotel in 4 days.

Source: Nuitee

Before your stay

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Contactless check-out is available. A deposit may be required at the property.

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Booking Metro Port City Hotel: what to check

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Destination: Colombo
Property address: 108 Kathiresan Street, Colombo- 13, Colombo, 01300
Catalog category: 3 stars

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Metro Port City Hotel

Where is Metro Port City Hotel?

The catalog lists the address as 108 Kathiresan Street, Colombo- 13, Colombo, 01300, Colombo, Sri Lanka. Use the full property name when arranging your arrival.

How much does it cost to book Metro Port City Hotel?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at Metro Port City Hotel?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.

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974mahatJul 1, 2025

Disappointing Stay – Not Worth the Price

What they liked

I stayed at this hotel in Colombo for 3 days after finding it online with seemingly good reviews, but my actual experience was quite the opposite. Check-In Experience: Check-in was handled manually, including handwritten registration and paper bills, which felt outdated but manageable. Room & Noise Issues: Once I entered the room, it was just okay. Unfortunately, there was ongoing construction work on the upper floors—constant drilling and breaking sounds that gave us headaches. I requested a room change to avoid the noise, and although they initially said the new room would cost extra, they later offered it at the same rate. Still, the noise continued until 5 PM every day, which made it impossible to relax. Cleanliness & Facilities: The room had an unpleasant smell, and the corridor wasn’t any better. The bathroom was in poor condition with stained tiles and general dirt. Basic amenities were missing—no toilet paper, no bottled water, and only one towel provided in a double room. For the rate charged, this is unacceptable. Service & Management: While the staff seemed to be working, there was no sign of proper management. The property appears to be privately run with minimal oversight. It seemed they mostly rely on regular guests who don’t mind the lack of quality. During our stay, someone knocked on our door and randomly asked when we would check out—without knowing our room number or name. This felt unprofessional and intrusive. Staff on the floor often engaged in loud conversations, creating even more noise and disturbance for guests. Unfair Charges: The hotel charges Rs. 6,500 for a 24-hour stay starting from check-in time. On the final day, I requested an extra 7 hours to wait for my next destination and was shocked to be charged Rs. 5,500. How does 7 hours cost almost the same as 24? It felt like they were just focused on extracting money rather than providing service. Overall Verdict: This stay was disappointing from start to finish. Poor hygiene, noise, lack of basic facilities, and money-minded service made it an unpleasant experience. I won’t be returning and wouldn’t recommend this property to anyone.

Source: tripadvisor · Nuitee