Proactivitis Stays

Kigali Serena Hotel

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

KN3 Ave · Kigali, Rwanda

Guest rating

675 provider reviews

8.6/10

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Fitness facilities

Free WiFi

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

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Compare rooms, meals and cancellation. Total price before payment.

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Discover Kigali Serena Hotel

Luxurious Accommodation

Indulge in 5-star comfort at Kigali Serena Hotel, offering elegantly designed rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.

Exceptional Dining Options

Satisfy your cravings with a diverse range of culinary delights at our on-site restaurant, serving African, American, and Indian cuisine. Special dietary requests can also be accommodated for a personalized dining experience.

Relaxation and Wellness

Unwind and rejuvenate at our hotel's spa and wellness center, sauna, and terrace, perfect for a tranquil retreat after a day of exploring Kigali.

Experience luxury and relaxation at its finest, book your stay at Kigali Serena Hotel now.

Property amenities

Facilities reported by the property.

Fitness facilities
Free WiFi
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating

All amenities (109)

Terrace
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Currency exchange
Babysitting/child services
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Snack bar
Toilet with grab rails
Kid-friendly buffet
Evening entertainment
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Hot spring bath
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Spa/wellness center services
Steam room
Beauty Services
Fitness/spa locker rooms
Yoga classes
Manicure
Pedicure
Fitness classes
Personal trainer
Hair Salon Services
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Live music/performance
Themed dinner nights
Broadcast Live sport events
Happy hour
Aerobics

Some services may incur extra charges or be subject to availability.

Your destination: Kigali

KN3 Ave

Rwanda

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8.6/10

Guest rating

Based on 675 reviews supplied by the provider.

Before your stay

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Choose your stay with confidence

Booking Kigali Serena Hotel: what to check

Plan your stay at Kigali Serena Hotel, Kigali: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Kigali
Property address: KN3 Ave
Catalog category: 5 stars

Make time for the pool

The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.

If you arrive by car

The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.

Wellness facilities

Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Kigali Serena Hotel

Where is Kigali Serena Hotel?

The catalog lists the address as KN3 Ave, Kigali, Rwanda. Use the full property name when arranging your arrival.

How much does it cost to book Kigali Serena Hotel?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at Kigali Serena Hotel?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.