Proactivitis Stays

Jen Hong Kong by Shangri-La

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

508 Queen's Road West · Hong Kong, Hong Kong SAR China

Guest rating

1,792 provider reviews

8.6/10

Select rooms

Fitness facilities

Free WiFi

Parking

Non-smoking rooms

Air conditioning

Fitness center

Choose your room

Compare rooms, meals and cancellation. Total price before payment.

Choose your dates and guests to see available rooms, prices and rate conditions.

Your next stay

Discover Jen Hong Kong by Shangri-La

Luxurious Accommodation with Breathtaking Views

Rooftop Pool and Fully-Equipped Gym

Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine.

Café Malacca - A Culinary Delight

Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014.

Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.

Property amenities

Facilities reported by the property.

Fitness facilities
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms

All amenities (47)

Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Currency exchange
Babysitting/child services
Non-smoking throughout
Private parking
Outdoor pool
Concierge service
Outdoor pool - seasonal
Pool with view
Toilet with grab rails
Emergency cord in bathroom
Rooftop pool
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
24-hour security
Security alarm

Some services may incur extra charges or be subject to availability.

Your destination: Hong Kong

508 Queen's Road West

Hong Kong SAR China

View on map Explore more properties

8.6/10

Guest rating

Based on 1,792 reviews supplied by the provider.

Before your stay

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please note that rates for extra beds do not include breakfast. Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station. Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Nov 9, 2026 until Sun, Jan 24, 2027 A deposit may be required at the property.

Choose your stay with confidence

Booking Jen Hong Kong by Shangri-La: what to check

Plan your stay at Jen Hong Kong by Shangri-La, Hong Kong: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Hong Kong
Property address: 508 Queen's Road West
Catalog category: 4 stars
Check when searching: Family rooms and occupancy

A room that fits your whole group

Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.

Make time for the pool

The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Jen Hong Kong by Shangri-La

Where is Jen Hong Kong by Shangri-La?

The catalog lists the address as 508 Queen's Road West, Hong Kong, Hong Kong SAR China. Use the full property name when arranging your arrival.

How much does it cost to book Jen Hong Kong by Shangri-La?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at Jen Hong Kong by Shangri-La?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.