Proactivitis Stays

Hotel Residence Promenade

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

32 Alexander Batenberg Str. · Burgas City, Bulgaria

Guest rating

1,209 provider reviews

9.6/10

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Free WiFi

Free Parking

Non-smoking rooms

Air conditioning

24-hour front desk

Restaurant

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Discover Hotel Residence Promenade

Luxurious French Art Nouveau Design

Promenade Boutique Family Hotel 3* in Burgas offers a unique blend of classic Rococo elegance with modern amenities. The hotel's architecture and decor are inspired by the French Art Nouveau movement, creating a luxurious and intimate atmosphere for guests to enjoy.

State-of-the-Art Amenities

Experience the ultimate comfort at Promenade Boutique Family Hotel with top-notch amenities. The hotel is equipped with modern cleaning technologies to ensure a pristine environment, especially for guests with asthma and allergies. Additionally, guests are treated to a complimentary minibar stocked with a selection of beverages.

Personalized Service and Multilingual Staff

Our dedicated 24-hour front desk staff fluent in Bulgarian, German, and English are always ready to assist guests with any inquiries or recommendations about the area. Whether you're on a vacation, business trip, or weekend getaway, the attentive service at Promenade Boutique Family Hotel ensures a memorable stay.

Book your stay at Promenade Boutique Family Hotel 3* for a luxurious and unforgettable experience in the heart of Burgas.

Property amenities

Facilities reported by the property.

Free WiFi
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle

All amenities (57)

Ironing service
Car hire
Valet parking
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Street parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Beachfront
Concierge service
Lockers
Kid-friendly buffet
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property

Some services may incur extra charges or be subject to availability.

Your destination: Burgas City

32 Alexander Batenberg Str.

Bulgaria

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9.6/10

Guest rating

Based on 1,209 reviews supplied by the provider.

Guest experiences

Reviews supplied by Nuitee, kept in the language received. These reviews were not collected by Proactivitis.

BarrySep 19, 2026

Faultless, every we needed

What they liked

Clean, big, comfortable, great location, very helpful staff

Source: Nuitee

AnneSep 15, 2026

What they liked

The staff was the friendliest I've ever met in a hotel. They really went out of their way to accommodate us. The room was modern, beautifully. furnished, comfortable, pristine, facing the sea and even equipped with a little balcony. Not to forget the sea-facing bathtub and all the extra cosmetics provided in the bathroom. There were even some free items available in the minibar.

What could improve

While the food in the hotel restaurant was amazing and the location is beautiful, the service did lag a little behind the amazing overall performance of the hotel staff. This would be my only point of criticism. But I would still go back there to try more of their amazing food.

Source: Nuitee

KrasimirSep 11, 2026

What they liked

Топ качество

What could improve

Няма такова нещо

Source: Nuitee

Gabriel159Sep 7, 2026

What they liked

Used in past, great location beach is in fron of it just few steps down an You are at sea

Source: Nuitee

Мери ПетроваSep 6, 2026

What they liked

Посещаваме хотела за пореден път. И пак ще отседнем в него!

Source: Nuitee

Before your stay

A deposit may be required at the property.

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Booking Hotel Residence Promenade: what to check

Plan your stay at Hotel Residence Promenade, Burgas City: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Burgas City
Property address: 32 Alexander Batenberg Str.
Catalog category: 5 stars
Check when searching: Family rooms and occupancy

A room that fits your whole group

Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.

A beachfront property

Beachfront location is listed among its amenities. Check the room's view and location: a beachfront property does not mean every room has an ocean view.

If you arrive by car

The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Hotel Residence Promenade

Where is Hotel Residence Promenade?

The catalog lists the address as 32 Alexander Batenberg Str., Burgas City, Bulgaria. Use the full property name when arranging your arrival.

How much does it cost to book Hotel Residence Promenade?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

Can I cancel my booking at Hotel Residence Promenade?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.