Proactivitis Stays

Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive

Name: Proactivitis
Address: DO
Telephone: +1 (829) 475-6298

Km. 72 Carretera Cancun-Tulum · Puerto Aventuras, Mexico

Guest rating

838 provider reviews

8.5/10

Select rooms

Fitness facilities

Free WiFi

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

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Compare rooms, meals and cancellation. Total price before payment.

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Your next stay

Discover Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive

Luxurious Adult-Only Haven

Exquisite Dining and Entertainment

Indulge in a culinary journey at our 4 fine restaurants offering diverse cuisines and enjoy handcrafted cocktails at the stylish bars. Dance the night away at the nightclub with a grotto pool and hot tubs, creating an unforgettable experience.

Revitalizing Spa Experiences

Unwind at the fully equipped Rock Spa with innovative massages using 'Rhythm and Motion' techniques. Relax in the hot tubs in your modern guestroom, complete with premium amenities and personalized service for a truly rejuvenating stay.

Serene Beachfront Oasis

Experience bliss at the tranquil beach area and multiple outdoor pools, or lounge on sun terraces with breathtaking views. Book now and elevate your vacation at Hard Rock Hotel Riviera Maya- Heaven Section (Adults Only) All Inclusive.

Property amenities

Facilities reported by the property.

Fitness facilities
Free WiFi
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating

All amenities (106)

Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Sauna
Breakfast in the room
Massage services
Games room
Snorkelling
Spa/wellness center
Barber/beauty shop
Bowling
Babysitting/child services
Billiards
Valet parking
Chapel/shrine
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Beachfront
Minimarket on site
Snack bar
Water park
ATM/cash machine on site
Pool with view
Private beach area
Evening entertainment
Adult only
Pool bar
Infinity pool
Nightclub/DJ
Entertainment staff
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Fruits
Pet bowls
Yoga classes
Tennis equipment
Fitness classes
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Live music/performance
Themed dinner nights
Broadcast Live sport events
Bingo

Some services may incur extra charges or be subject to availability.

Your destination: Puerto Aventuras

Km. 72 Carretera Cancun-Tulum

Mexico

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8.5/10

Guest rating

Based on 838 reviews supplied by the provider.

Before your stay

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Infants from 0-3 years old are free. All children from 4 to 17 years old extra charges apply. When traveling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required. Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Choose your stay with confidence

Booking Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive: what to check

Plan your stay at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive, Puerto Aventuras: review the location, compare rooms returned for your dates and check the terms before booking.

Check rates for my dates

Destination: Puerto Aventuras
Property address: Km. 72 Carretera Cancun-Tulum
Catalog category: 5 stars
Stay type: Adults only

An adults-only stay

At Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive, check room occupancy and bed arrangements for the adults in your group. If you are travelling with children, choose a property that accepts their ages.

Leave time for the water park

A water park is listed in the property's information. Check opening hours, height restrictions and access for your room category; leave some hotel days between excursions to enjoy it.

A beachfront property

Beachfront location is listed among its amenities. Check the room's view and location: a beachfront property does not mean every room has an ocean view.

If you arrive by car

The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.

Wellness facilities

Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.

Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.

Questions about booking Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive

Where is Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive?

The catalog lists the address as Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Mexico. Use the full property name when arranging your arrival.

How much does it cost to book Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive?

The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.

What does the rate at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive include?

Even if the property name says all-inclusive, check the meal plan of the specific offer. Only count services stated in that rate as included; extras from another room category are not added automatically.

Can children stay at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive?

This property is identified as adults-only. If your group includes children, choose a family alternative and enter every traveller's actual age.

Can I cancel my booking at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive?

It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.