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159 provider reviews
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Your next stay
Discover Hacienda El Carmen Hotel & Spa
Luxurious Accommodation with Exciting Amenities
Relaxation and Recreation for Everyone
Convenient Location and Exceptional Service
Experience the ultimate blend of luxury and comfort at Hacienda El Carmen Hotel & Spa. Indulge in our air-conditioned rooms with free WiFi and stunning garden views. Unwind by the outdoor pool or stay active at the fitness centre. Our hotel also features a children's playground, billiards, and mini-golf for entertainment.
Conveniently located near popular attractions like Guachimontones and Agua Caliente Park, our 4-star hotel offers easy access to the best of Portes Gil. Let our 24-hour front desk staff assist you with any needs during your stay. Book now and elevate your travel experience at Hacienda El Carmen Hotel & Spa.
Property amenities
Facilities reported by the property.
- Fitness facilities
- Free WiFi
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
All amenities (93)
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Massage services
- Games room
- Spa/wellness center
- Mini golf
- Babysitting/child services
- Billiards
- Valet parking
- Chapel/shrine
- Private parking
- Outdoor pool
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- Heated pool
- Indoor play area
- Open-air bath
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Thermometers for guests provided by property
- Walking tours
- Bike tours
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
Some services may incur extra charges or be subject to availability.
Your destination: Portes Gil
R. Diaz Ordaz 2-1
Mexico
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Based on 159 reviews supplied by the provider.
Before your stay
A deposit may be required at the property.
Booking Hacienda El Carmen Hotel & Spa: what to check
Plan your stay at Hacienda El Carmen Hotel & Spa, Portes Gil: review the location, compare rooms returned for your dates and check the terms before booking.
Check rates for my dates- Destination
- Portes Gil
- Property address
- R. Diaz Ordaz 2-1
- Catalog category
- 4 stars
- Check when searching
- Family rooms and occupancy
A room that fits your whole group
Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.
Make time for the pool
The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.
If you arrive by car
The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.
Wellness facilities
Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.
Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.
Questions about booking Hacienda El Carmen Hotel & Spa
Where is Hacienda El Carmen Hotel & Spa?
The catalog lists the address as R. Diaz Ordaz 2-1, Portes Gil, Mexico. Use the full property name when arranging your arrival.
How much does it cost to book Hacienda El Carmen Hotel & Spa?
The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.
Can I cancel my booking at Hacienda El Carmen Hotel & Spa?
It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.
