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47 provider reviews
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Discover Goma Serena Hotel
Luxurious Accommodation
Located in Goma, the Goma Serena Hotel offers a 5-star experience with top-notch amenities. The hotel boasts a shared lounge, terrace, restaurant, and bar for guests to unwind and socialize.
Relaxation and Wellness
Guests can enjoy a year-round outdoor pool, fitness center, sauna, and garden, perfect for relaxation and rejuvenation during their stay. The property's serene ambiance provides a peaceful retreat for travelers.
Exceptional Service
With multilingual staff fluent in English, French, and Swahili, guests can expect exceptional service and assistance 24/7. The hotel also offers free shuttle service, room service, and free WiFi for added convenience.
Experience luxury and comfort at Goma Serena Hotel. Book your stay now for an unforgettable getaway.
Property amenities
Facilities reported by the property.
- Fitness facilities
- Free WiFi
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
All amenities (88)
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Private parking
- Outdoor pool
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kids' outdoor play equipment
- ATM/cash machine on site
- Pool with view
- Higher level toilet
- Pool bar
- Airport shuttle (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shallow end
- Spa/wellness center services
- Kids' pool
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Aerobics
Some services may incur extra charges or be subject to availability.
Your destination: Goma
B.P. 90, Goma, Nord Kivu, R.D Congo.
Congo - Kinshasa
View on mapExplore more propertiesGuest rating
Based on 47 reviews supplied by the provider.
Before your stay
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
Booking Goma Serena Hotel: what to check
Plan your stay at Goma Serena Hotel, Goma: review the location, compare rooms returned for your dates and check the terms before booking.
Check rates for my dates- Destination
- Goma
- Property address
- B.P. 90, Goma, Nord Kivu, R.D Congo.
- Catalog category
- 5 stars
- Check when searching
- Family rooms and occupancy
A room that fits your whole group
Enter every child's age and all adults. Family rooms do not mean every room category can accommodate your entire group; the offer must confirm that occupancy.
Make time for the pool
The property lists a pool. Check hours and access rules; a hotel pool does not mean your room has direct pool access or a private pool.
If you arrive by car
The provider lists free parking. Check its terms, space availability and whether you need to request it before arrival.
Wellness facilities
Spa or wellness facilities are listed. Treatments, circuits and appointments may have their own conditions or charges; do not assume they are included unless your offer says so.
Property features do not replace your rate conditions. Confirm included services, additional charges and occupancy in your selected offer.
Questions about booking Goma Serena Hotel
Where is Goma Serena Hotel?
The catalog lists the address as B.P. 90, Goma, Nord Kivu, R.D Congo., Goma, Congo - Kinshasa. Use the full property name when arranging your arrival.
How much does it cost to book Goma Serena Hotel?
The amount depends on your dates, guests, rooms and available rate. Search on this page and compare the full stay total, included charges and any separately payable charges before continuing to payment.
Can I cancel my booking at Goma Serena Hotel?
It depends on the rate you select. Review refundability, deadlines, time zone and penalties before paying. Different rates at the same property can have different conditions.
Other places to stay in Goma
Options in the same city to broaden your comparison. Check dates and terms; this list does not indicate availability or distance from the hotel.
